Terms & Conditions

    1. General Information

    Alnajah Printing Press & Packaging provides professional printing and packaging solutions across the UAE. By using our services, you agree to comply with all terms and policies mentioned on this page.

    2. Orders & Approvals

    All orders are processed only after final confirmation and approval from the client. Customers are responsible for checking artwork, spelling, dimensions, and design details before production begins.

    3. Pricing & Payments

    Prices may vary depending on quantity, material, finishing, and customization requirements. Full or partial advance payment may be required before starting production.

    • Prices are subject to change without prior notice.
    • Late payments may delay delivery timelines.
    • Additional revisions may incur extra charges.

    4. Production & Delivery

    We aim to complete all projects within the agreed timeline. However, delays caused by unforeseen circumstances, supplier issues, or client-side approval delays are not our responsibility.

    5. Returns & Refunds

    Due to the customized nature of printing products, returns and refunds are generally not accepted once production has started. Any issue regarding damaged or defective products must be reported within 48 hours of delivery.

    6. Intellectual Property

    Customers must ensure that all submitted artwork, logos, and content do not violate any copyright or trademark laws. Alnajah Printing Press & Packaging is not responsible for legal issues arising from customer-provided materials.

    7. Contact Information

    For any questions regarding our Terms & Conditions, please contact our support team. We are always ready to assist you with your enquiries.

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